• REMEMBER : YOU DON'T NEED A PAYPAL ACCOUNT TO PAY WITH PAYPAL!
  • WE ARE NOT RESPONSIBLE FOR DAMAGED HAIR EXTENSIONS, CLOSURES, FRONTALS, AND ALL OTHER HAIR PIECES AFTER THEY HAVE BEEN WORN, COLORED, BLEACHED, OR TWEEZED BY A THIRD PARTY!
  • WE HAVE DISCONTINUED THE USE OF NEEDLE AND THREAD. THIS WILL REFLECT ON OUR NEW SHIPMENT OF BOXES.
  • ALL WIGS, HAIR EXTENSIONS, CLOSURES & FRONTALS ARE FINALE SALE! NO REFUNDS OR EXCHANGES!

WHAT IS VIRGIN HAIR?
Virgin hair is natural and unprocessed. That means it has no colors, dyes, relaxers, or other chemicals. In addition, the upper and lower ends are kept in their natural state. You'll find no damage to the structure of the hair or the cuticle. Virgin hair is found in the natural colors of it's donors, such as brown and black. However it can be colored, and when washed and dried, it will return to its natural shape without damage. Virgin hair is where the cuticles face in the same direction. You can tell that the hair is virgin because it will move more naturally and will not be stiff. With proper care, this hair can last up to 8 months to a year. 

DO YOUR HAIR EXTENSIONS SHED?
If a company tells you that your hair extensions don’t shed they are lying to you. All hair sheds. Our hair has minimal to no shedding. Hair extensions should be treated and cared for as you would your own natural hair. To prevent shedding we suggest sewing around the wefts of the hair instead of through the wefts.

HOW LONG DOES SHIPPING & PROCESSING TAKE? INTERNATIONAL SHIPPING?
All orders are processed and ship during business days ONLY (Mon.-Fri.) Please allow 7-10 business day for an order to ship after processing. Processing can take up to 3-5 days or more. International Orders please allow 12 to 16 business days to receive orders. WE ARE NOT RESPONSIBLE FOR CUSTOMS FEES! All goods ship via USPS (United States Postal Service). 

WHY ARE YOUR EXTENSIONS PRICED THE WAY THEY ARE?
We guarantee QUALITY. Our virgin hair has not been tampered with by chemical processes such as perms, dyes, and relaxers. All of our hair is 100% virgin hair directly from the source. Authentic virgin hair lasts 8-14 months.

DO YOU SHIP INTERNATIONALLY?
We ship worldwide. Flat rate shipping is $60. International shipping can take 2 weeks!

HOW MANY BUNDLES DO YOU RECOMMEND FOR A FULL HEAD SEW IN?
We recommend all of our customers to use 3-4 bundles for a full head sew in. It all depends on your preference and how full and thick you like your hair. Please consult with your hairstylist. Each of our hair bundles weigh 2.0-4.0 oz. Because our hair extensions are not processed and filled with synthetic fibers, we ensure TOP quality.

WHICH SHIPPING CARRIER DO YOU USE, AND HOW CAN I TRACK MY PACKAGE?
S.Adams Collection ships all packages through USPS. All packages can be tracked on the USPS site. https://www.usps.com

WHAT COLOR IS EACH BUNDLE OF HAIR?
Each bundle of hair we sell comes in a natural brown color. Color may vary being that one donors hair color is not exactly the same. Unless you are ordering our Russian Blonde or Peruvian hair extensions the color pattern will be different. We do not color hair extensions for you. We recommend you letting your hair stylist color your hair extensions for the best results.

WHERE DOES YOUR HAIR COME FROM?
Per confidentiality reasoning, S.Adams Collection can not provide details of where our hair extensions come from. However, we do ensure you that all of the hair offered on our website is 100% virgin hair that is authentic.

CAN YOUR HAIR EXTENSIONS COLOR?
Yes, all of our hair extensions can be colored but we recommend you consulting with a licensed colorist or your stylist before bleaching and coloring any hair extensions. We are not liable for any damaged hair extensions AFTER they have been dyed and bleached by a third party.

HOW LONG DOES YOUR HAIR EXTENSIONS LAST?
Our hair extensions can last up to 8 to 14 months with proper care. Please read our hair instructions on the back of each premium box to find out how to properly care for your hair extensions. Not properly caring for your hair extensions can cause damage to the hair extensions. Please note, that not caring for hair properly can lead to damaged hair extensions.